Dialogue A: Hello, Daniel speaking, how may I help you?  B: Hi, Daniel, Julie here. A: Hi, Julie, how are you?B: Actually, I’m feeling quite ill today. A: I’m sorry to hear that. What’s wrong?B: I think I’m coming down with the flu.  I have a headache, a sore throat a runny nose and I’m feeling slightly feverish. A: I see… so you’re calling in sick?  B: Yes, I was hoping to take the day off to recover. A: OK, then. Try and get some rest. Explain Key Vocabulary: was hoping — phrase to kindly expectcalling in sick — phrase report that you will not go to work because you are sickcoming down — phrase getting, acquiringquite ill — phrase very…

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Dialogue Elementary – Difficult Customer A: Good evening. My name is Fabio, I’ll be your waiter for tonight. May I take your order?B: No, I’m still working on it. This menu is not even in English. What’s good here? A: For you sir, I would…

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